Singapore Zoo and Night Safari are award-winning attractions, which offer excellent exhibits of animals presented in their natural environment for the purpose of conservation, education and recreation. Our mission is to preserve biodiversity and to undertake public education, research and collaboration as well as maintain and update the exhibits in the most humane, naturalistic and yet efficient manner. Each year, the Singapore Zoo and Night Safari attract an average of 1.3 million and 1 million visitors respectively.

We are inviting capable and motivated individuals to be part of our dynamic team.

Senior Operations Manager


Reporting to the Operations Assistant Director, you will plan, implement and lead a team of frontline staff to deliver quality service standards and experience at all service touch points. You will be required to evaluate and build strategic business intents to support WRS efforts and development towards conservation, education and recreation as an integral part of guest experience.

Requirements:

  • Degree in Business Management and/or Hospitality and Tourism.
  • At least 8 years of management experience in hotel/resort, restaurant and attractions operations with front and back of house experience. Exposure to International Hospitality Industry and Strong Service background with top QSR and hotel chains is an advantage.
  • Process and systems oriented. Committed and possess a passion for high service standards.
  • Excellent analytical, communication and interpersonal skills
  • Self motivated, proactive and an effective leader.
  • Able to handle stressful situations and perform under tight timeframes.
  • Able to work on weekends and public holidays

If you are looking for an opportunity to work with world-class wildlife attractions, please send your detailed resume, your current and expected salary, together with a recent photograph to:

Human Resources Director
Wildlife Reserves Singapore Pte Ltd
80 Mandai Lake Road Singapore 729826

Email: recruit@zoo.com.sg

(Only short-listed candidates will be notified)