 Booking Procedure
- To avoid disappointment, we recommend that you contact the Education Department at least a month in advance to schedule a day programme/overnight camp.
- To make reservations, complete the required fields on the form and return via fax at 63620163 or e-mail (a link to the education email). Alternatively, you may contact any of the Education officers from Monday to Friday between 9:00 am to 5:30 pm.
- Chargeable programmes require a confirmation from an Education officer. Please make the respective deposit payment once your reservation is confirmed.
Payment Policy
Educational Programme
Confirmation form must be accompanied with a non-refundable deposit of $100 (per programme) at least 7 working days before the day of event. Full payment to be made at the Zoo Ticketing Counter on the day itself. Otherwise, a ‘Delivery Order’ will be issued and an invoice will be sent to your school.
Camp Programme
Confirmation form must be accompanied with a non-refundable deposit of $500 at least 7 working days before the day of event. A ‘Delivery Order’ will be issued and an invoice will be sent to your school.
Cheque to be made payable to SINGAPORE ZOOLOGICAL GARDENS.
Cancellation Policy
Educational Programme
All cancellations must be received by the Education Department through phone, fax, e-mail at least 3 working days in advance.
Camp Programme
Cancellation has to be done 10 working days prior to the day of event in written form via E-mail or fax. After stipulated deadline, a cancellation fee of 40% of the guaranteed camp fee will be charged. |
